Returns & Refunds
Return Window
We accept returns within 7 days of the delivery date. If 7 days have passed since your delivery, unfortunately we cannot offer a return or exchange.
Condition of Items
To be eligible for a return, items must be unworn, unwashed, and have all original tags intact. Items that show signs of use or are missing tags will not be accepted.
Damaged or Wrong Item Received
We take full responsibility for our mistakes. If you received a damaged or incorrect item, please report it within 24 hours of delivery and we'll arrange a full replacement or refund — no questions asked.
Size Exchange
Not the right fit? We offer size exchanges within 7 days of delivery, subject to stock availability. Reach out to us and we'll make it right.
How to Initiate a Return
Email us at founders@clothingmillions.in with your order number and reason for return. Our team will respond within 1 business day with next steps.
Refund Timeline
Once we receive and inspect your return, refunds are processed within 5–7 business days. You'll be notified via email once your refund is initiated.
COD Orders
For Cash on Delivery orders, refunds will be issued via bank transfer. Please share your bank details when contacting us for a return.
Non-Returnable Items
Custom or personalized items are made specifically for you and cannot be returned or exchanged unless they arrive damaged or incorrect.